PHRI is seeking a System Administrator 2 to join our Information, Communications and Technologies team!
Position summary
- Act as a Subject Matter Expert (SME) on technical administration of systems under their areas of specialty through the proactive management of system performance, integrity, availability, and security.
- Ensure reliability of services and applications, and assist in developing and implementing standards for system maintenance, configuration and availability.
- Ensure all production systems have been implemented following PHRI policies and procedures and meet appropriate regulatory requirements.
- Support testing and validation efforts to ensure systems, services, and applications related to their area of responsibility are fit for intended use.
- Write Job Aids, Work Instructions, SOPs and any other necessary documentation as required.
- Analyze captured metrics to identify any performance, reliability or security issues and report any such issues to Senior System Administrator.
- Produce reports that detail the short and long term efficiency and effectiveness of systems and applications applicable to their area of specialty.
- Monitor, capture and report system usage and performance metrics.
- Ensure timely troubleshooting of system related issues to find and document the root cause.
Create remediation plans for system issues and ensure stakeholders are informed appropriately.
QualificationS:
- Diploma or Associates Degree in Information Technology or Computer Science.
- Minimum 3 years of technical support experience.
- A reasonable technical understanding of one to three of the following technical skills is required
- Virtualization, windows, authentication, communications, storage, data management, backups, networking, UNIX and security.
- Effective communication skills are required.
- Critical thinking and analytical skills are required
SKILL SET REQUIRED:
- Microsoft Windows Server Technical Administration (Ideally High Availability Windows Clusters)
- Microsoft Infrastructure Application Administration (Ideally Exchange/SQL/IIS Services)
- VMWare virtualization and/or Cloud based service support experience
- Powershell scripting and Windows administration automation experience
- Nice to have Window/Linux operating system integration experience
This is a Hamilton Health Sciences regular full-time posting: 37.5 hours/week Monday through Friday, based in Hamilton, Ontario.
For more information – and to apply – go to: Job Number 119284
Deadline for applications: July 3, 2025, 11:59 pm ET.
